Shipive LLC ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, store, and share your information when you interact with our website, applications, and services, including integrations with third-party platforms such as TikTok Shop, Walmart Marketplace, and Amazon.
1 Information We Collect
We collect personal and business information necessary to provide our logistics and e-commerce services, including:
- Contact details (name, phone number, email, address)
- Account credentials and payment information
- Order, shipment, and transaction data
- Device and technical information such as IP address and browser type
2 How We Use Your Information
We process data to:
- Operate and improve our platform and services
- Fulfill and manage customer orders
- Provide customer support and respond to inquiries
- Comply with legal, tax, and regulatory obligations
- Detect, prevent, and investigate fraud or misuse
3 Information Sharing
We do not sell personal data. We may share limited information with:
- Service providers and partners who assist in order fulfillment or delivery
- Platform partners (e.g., TikTok, Walmart, Amazon) as required for transaction processing
- Government or regulatory authorities when legally required
All third-party partners are bound by strict confidentiality and data-protection obligations.
4 Data Retention and Security
We retain data only for as long as necessary to fulfill service purposes or comply with legal requirements. All personal data is stored securely, encrypted both in transit and at rest, and access is restricted to authorized personnel only.
5 Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the use of your personal data. Requests can be submitted to info@shipive.com, and we will respond within applicable legal timeframes.
6 International Data Transfers
Where data is transferred outside your region (e.g., between the United States and the United Arab Emirates), we ensure equivalent protection through secure transfer mechanisms and internal data-handling policies.
7 Updates to This Policy
We may update this Privacy Policy periodically. Updates will be posted on our website with the new effective date.
8 Contact Us
If you have questions or concerns about this policy or your data, please contact: